We contracted with ServicePros to replace our furnace & AC. Keith responded quickly to all of my e-mails and calls, before, during and after the installation of our new system. He answered all of my questions thoughtfully and in a straightforward way that helped me make informed decisions, beyond what I could do from online research – figuring out how to place my compressor, given my particular existing setup in a confined space. Pricing was fair – maybe 10% more than the cheapest competition – but certainly lower than many others, and for the quality work & professionalism (and peace of mind working with someone I could trust), I consider the price I paid a fantastic bargain. He showed up exactly when promised, and finished when promised. He took care of all permit and energy rebate paperwork, and made my experience as painless as possible. I can’t say enough good things about Service Pros. Over the years, I’ve lived in 4 different states / houses and have used several different HVAC contractors – Keith and Service Pros was the best!